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Welcome to Drusk Trading Company's Official Website

At Drusk Trading Company, we look for world-class producers and products that large companies will overlook. By hand selecting each producer and product after a thorough vetting process, we can gain assurances on the high quality we seek in each of the products we carry. We serve to bring something exclusive and memorable to your table; something that not only enhances your next meal, but also represents the flavor of the region from which the product derives. 


Transparency is a company value we take seriously, which is why our producers will welcome you to taste their incredible products right on their farms. Visits to our producers are highly popular amongst our customers and other tourists who visit the region. Please contact us if you would like to set up a visit to one of our producers.

Regions

Our products come from the regions of Eastern and Central Europe, which for decades have been overlooked due to unstable or closed governments. It is here that we find true gems, people who work tirelessly to develop and create products unsurpassable by other producers. Due to the geographic positions and traditions of these countries, the profound flavors found in each of the products we carry are unique and differentiated from other products in the market.

 

Privacy and Shipping Policy

This privacy policy discloses the privacy practices for www.drusktradingcompany.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.

Registration 

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders 

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies 

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links 

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Shipping

Refunds

We do not accept refunds unless the item you have purchased is defective. If you believe your item is defective, please contact us with details of the product and its defects, with pictures if possible. We will review your request, and if we deem it valid, we will either send you a replacement free of charge or a refund and payment for return shipping.

Rates and Other Policies

Our rates are set at a fee dependent on location for shipping and handling of your product. Orders are recieved and should be sent out within 48 hours.

Custom Order

A custom order is defined by a purchase of twelve (12) or more products in one order. For large purchases like this, you will be contacted directly regarding the shipment and the details for which we ship the product.